Compliance Event Manager (CEM) Errors generating login.json: org.xml.sax.SAXParseException: Premature end of file.

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Article ID: 220623

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Updated On:

Products

CA Compliance Event Manager

Issue/Introduction

Logging onto CEM encounters the failure: Error generating login.json: org.xml.sax.SAXParseException: Premature end of file. 

All CEM tasks have started successfully, with the impact being limited to logging onto the UI.  

 

Cause

Problem with the ceme_config.xml file being used to recreate the login.json file

Environment

Release : 6.0

Component : CA COMPLIANCE EVENT MANAGER

Resolution

Re-running the CUSTOM.JOBLIB(J01160SP)  configuration job proved corrective.