Spectrum OneClick Login Error: Unable to load resource file: icu4j-4_4_2_2.jar;no_javaws_cheat

Products

• CA Spectrum

Issue/Introduction

Here is the exception when trying to launch the OneClick client after upgrade:

 

com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://spectrum-api./spectrum/lib/icu4j-4_4_2_2.jar;no_javaws_cheat

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at java.lang.Thread.run(Thread.java:748)

 

Environment

Release : 21.2

Component :

Cause

The customer had customized the oneclick.jnlp file for Spectrum and there was an old jar file listed:  icu4j-4_4_2_2.jar

Resolution

Update the oneclick.jnlp and remove the old jar file.  In this case we removed the entry for: icu4j-4_4_2_2.jar

We removed the jar from the OneClick.jnlp and OC now launches.

Additional Information

This is the default oneclick.jnlp file for NetOps Spectrum Fault 21.2.1:

<?xml version="1.0" encoding="utf-8"?>

<!-- JNLP File for Session Client -->
<jnlp spec="1.0+" codebase="$$codebase"
                  href="$$href">
  <information>
    <title>DX NetOps Spectrum OneClick Console on $$host</title>
    <vendor>CA Technologies, A Broadcom Company</vendor>
    <homepage href="index.jsp"/>
    <description>DX NetOps Spectrum OneClick Console</description>
    <description kind="short">DX NetOps Spectrum OneClick Console</description>
    <icon href="images/i_icon.jpg"/>
    <!-- <offline-allowed/> -->
  </information>

  <security>
    <all-permissions/>
  </security>

    <!-- If you wish to force 64bit or 32bit OC client, replace <resources> tag with one that
         specifies an architecture - "amd64" for x64 and "x86" for x32, see below examples.

         You can copy oneclick.jnlp to oneclick32.jnlp or oneclick64.jnlp, and customize platform & memory,
         and then new launch points will be added automatically to OC admin page.

         Note: For arch specifiers to work properly, you must exactly match the JRE version or
               make sure the "Allow new versions" checkbox is checked in the supported
               JRE Version configuration.

  <resources arch="amd64">
  <resources arch="x86">
    -->
  <resources>

    <!-- This is used for the alarm notification dialog and will
         prevent the background color from being shown, so you will
         not get a flash of color.  In order for this property to
         be set you need to have the following
           deployment.javaws.secure.properties=sun.awt.noerasebackground
         in the deployment.config file which lives in
           <Windows Directory>\Sun\Java\Deployment\deployment.config on Windows
              and
           /etc/.java/deployment/deployment.config on Unix.
    -->
    <property name="sun.awt.noerasebackground" value="true"/>
    <!-- To get rid of Java Authentication Required dialog -->
    <property name="javaws.cfg.jauthenticator" value="true" />

    <j2se version="$$minjre" java-vm-args="--add-modules=java.se.ee" href="http://java.sun.com/products/autodl/j2se"
          initial-heap-size="$$minmem" max-heap-size="$$maxmem"/>

    <jar href="lib/clientconsole.jar;no_javaws_cheat"/>
    <jar href="lib/clientalarm.jar;no_javaws_cheat"/>
    <jar href="lib/clienttopo.jar;no_javaws_cheat"/>
    <jar href="lib/jgraphx.jar;no_javaws_cheat"/>
    <jar href="lib/webswing-api.jar;no_javaws_cheat"/>
    <jar href="lib/clientapp.jar;no_javaws_cheat"/>
    <jar href="lib/clientevent.jar;no_javaws_cheat"/>
    <jar href="lib/clientadmin.jar;no_javaws_cheat"/>
    <jar href="lib/util.jar;no_javaws_cheat"/>
    <jar href="lib/utilsrv.jar;no_javaws_cheat"/>
    <jar href="lib/utilnet.jar;no_javaws_cheat"/>
    <jar href="lib/utilapp.jar;no_javaws_cheat"/>
    <jar href="lib/utilgui.jar;no_javaws_cheat"/>
    <jar href="lib/jecds.jar;no_javaws_cheat"/>
    <jar href="lib/global.jar;no_javaws_cheat"/>
    <jar href="lib/productsuite.jar;no_javaws_cheat"/>
    <jar href="lib/jdom.jar;no_javaws_cheat"/>
    <jar href="lib/xercesImpl.jar;no_javaws_cheat"/>
    <jar href="lib/xml-apis.jar;no_javaws_cheat"/>
    <jar href="lib/commons-collections.jar;no_javaws_cheat"/>
    <jar href="lib/mindterm.jar;no_javaws_cheat"/>
    <jar href="lib/oneclickclient.jar;no_javaws_cheat"/>
    <jar href="lib/occversion.jar;no_javaws_cheat"/>
    <jar href="lib/icu4j-55_2.jar;no_javaws_cheat"/>
    <extension name="RSA Crypto-J" href="cryptoj.jnlp"/>
    <!-- To use embedded browser in OneClick, you need to copy
         3rd party jars from CDs (DJNativeSwing.jar, DJNativeSwing-SWT.jar,
         swt-win32.jar, swt-wlinux.jar, jna.jar)
         to <...>/tomcat/webapps/spectrum/lib, and uncomment
         following line.
    -->
    <!--
    <extension name="Embedded Browser" href="embedded-browser.jnlp"/>
    -->
    $$contribjars
  </resources>

  <application-desc main-class="com.aprisma.spectrum.app.console.client.ConsoleApp">
    <!--<argument>-debug Poller=on</argument> -->
    <argument>-timeout $$timeout</argument>
    <argument>-loginTitle $$logintitle</argument>
    <argument>-appBrandName $$appbrandname</argument>
    <argument>-appSuiteName $$appsuitename</argument>
    <argument>-appIcon $$appicon</argument>
    <argument>-splashImage $$splashimage</argument>

    $$modelmaskconfig
    $$urlparams
    $$ssoparams
    $$cacparams
    $$saml2params
  </application-desc>
</jnlp>