Modern UX questions on Conversations

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Article ID: 220536

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Hello, our business group has some questions regarding the Modern UX in terms of being able to delete Conversations. We are using a non-prod environment with version 15.9.2. for this exploration. Do conversations on projects/ideas stay in the system forever? Ex. conversation at a project level, task level, risk level, etc.

Environment

Release : 15.9.2

Component : CA PPM APPLICATION

Resolution

Conversations can be deleted in the Modern UX by clicking on the Conversation three dots to bring up the Edit/Delete menu and delete option should appear. Users will need the Clarity access right "To Do - Delete – All" to delete conversations.

Conversations are also deleted when deleting the task, risk, change, issue line item in the Modern UX grid via (click on a row -> right click button and click delete row). Deleting the row will delete the associated conversations.

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