Missing welcome-content error in Identity Portal and Identity Governance server log in vApp 14.4

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Article ID: 220490

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Updated On:

Products

CA Identity Suite

Issue/Introduction

When configuring vApp 14.4 using external database, Identity Portal (IP) or Identity Governance (IG) startup log show the following errors messages

2021-07-21 09:07:03,063 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("add") failed - address: ([
    ("subsystem" => "undertow"),
    ("server" => "default-server"),
    ("host" => "default-host"),
    ("location" => "/")
]) - failure description: {
    "WFLYCTL0412: Required services that are not installed:" => ["org.wildfly.extension.undertow.handler.welcome-content"],
    "WFLYCTL0180: Services with missing/unavailable dependencies" => ["org.wildfly.undertow.host.location.default-server.default-host./ is missing [org.wildfly.extension.undertow.handler.welcome-content]"]

Will this impact the functionality of IG or IP? 

Cause

This error is due to missing wildfly welcome-content file

Environment

Release : 14.4

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution

This error is confirmed as benign error and can be ignored.