Not able to start appworx application

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Article ID: 220396

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Not able to start appworx application

Cause

Following errors were observed in the log file:

ErrorMsg: AwE-5103 network socket error (7/26/21, 3:01 PM) 
Details: Network socket error
java.io.EOFException

Environment

Release : 9.3

Component : APPLICATIONS MANAGER

Resolution

This problem should be checked by local network team for checking port blocked by firewall. Port for communication in between master and agent boxes should be opened for bidirectional communication purposes.