Software update failed to install on Symantec Management Agent

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Article ID: 220393

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Updated On:

Products

Client Management Suite

Issue/Introduction

Patch failed to install on agent. 

Also tried to install it manually from the Package Delivery folder, but again it failed:

C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{Package GUID}\Cache

Cause

In this case, based on the error in Windows System Event Logs, more free space was required in the C:\ Drive

 

  • Installation Failure: Windows failed to install the following update with error 0x80070070: Security Update for Windows (KB5004238).

 

Environment

8.x

Resolution

Based on the error in the System Event Logs, we increased the free space on C:\ drive 

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