UIM Distribution Tool Crashing when Scheduling
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UIM Distribution Tool Crashing when Scheduling

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Article ID: 220376

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The distribution tool found at IM > Tools > Distribution crashes when 'Enable scheduling' is selected and Finish is clicked. 

Environment

Release : 20.3

Component : UIM - INFRASTRUCTURE MANAGER

Cause

Unknown, it is only happening in client environment and internal testing was not able to reproduce the problem. 

Resolution

Select a Time that is between 19:00 & 23:59. 

Additional Information

Windows Event Viewer Application log has: 
Log Name:      Application
Source:        Application Error
Date:          7/22/2021 3:57:50 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      **********
Description:
Faulting application name: Distribution.exe, version: 1.5.2.0, time stamp: 0x53ec31cb
Faulting module name: NimDistribution.ocx, version: 1.8.0.9, time stamp: 0x53ec3191
Exception code: 0xc0000005
Fault offset: 0x00007f91
Faulting process id: 0x11f8
Faulting application start time: 0x01d77f3339bbe301
Faulting application path: C:\Program Files (x86)\Nimsoft\bin\Distribution.exe
Faulting module path: C:\Program Files (x86)\Nimsoft\lib\NimDistribution.ocx

Note: Product Management has decided there will be no further work on the IM console.