UIM Distribution Tool Crashing when Scheduling

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Article ID: 220376

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

The distribution tool found at IM > Tools > Distribution crashes when 'Enable scheduling' is selected and Finish is clicked. 

Cause

Unknown, it is only happening in client environment and internal testing was not able to reproduce the problem. 

Environment

Release : 20.3

Component : UIM - INFRASTRUCTURE MANAGER

Resolution

Select a Time that is between 19:00 & 23:59. 

Additional Information

Windows Event Viewer Application log has: 
Log Name:      Application
Source:        Application Error
Date:          7/22/2021 3:57:50 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      **********
Description:
Faulting application name: Distribution.exe, version: 1.5.2.0, time stamp: 0x53ec31cb
Faulting module name: NimDistribution.ocx, version: 1.8.0.9, time stamp: 0x53ec3191
Exception code: 0xc0000005
Fault offset: 0x00007f91
Faulting process id: 0x11f8
Faulting application start time: 0x01d77f3339bbe301
Faulting application path: C:\Program Files (x86)\Nimsoft\bin\Distribution.exe
Faulting module path: C:\Program Files (x86)\Nimsoft\lib\NimDistribution.ocx

Note: Product Management has decided there will be no further work on the IM console.