Odata issue for GCP Sandbox environments

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Article ID: 220336

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Our test Odata connection is having an issue, if there is a trailing / I can connect to Odata.  If there is no trailing / than I get a 404 error.  This has changed as both were working before and both work in production. 

https://cppmbi1234.ondemand.ca.com/api/odata4/sc1234tdatasourceV4/

https://cppmbi1234.ondemand.ca.com/api/odata4/sc1234tdatasourceV4

Cause

An incorrectly configured network route was directing requests for metadata to a non-secure link (http and not https).

This resulted in a 404

 

Environment

Release : 15.9.3

Component : CLARITY DATA WAREHOUSE

Resolution

DE61976

Broadcom has corrected the network and application  configuration in all environments