The Spectrum launchinstdbapp program is failing to start an application after creating a new processd idb file
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The Spectrum launchinstdbapp program is failing to start an application after creating a new processd idb file

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Article ID: 220265

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

After creating a new processd idb file, I ran the launchinstdbapp program to start the application. However, the launchinstdbapp program failed to start the application associated with the new idb file with the following error:

./launchinstdbapp SPECTRUM AN-TEST y /out
Problem with extracting / launching the AN-TEST install ticket:

No such file or directory:

Environment

Version: Any

Component: Spectrum processd

Cause

processd does not "know" about the new idb file.

Resolution

processd must be restarted to read in the new idb file. Then the launchinstdbapp can be run to start the application associated with the new idb file.

Prior to Spectrum 10.4.2.1, the processd.pl restart command did not shut down the SpectroSERVER and Archive Manager. The script now does shut down these processes.

Log in as root (or sudo)

$ cd $SPECROOT/lib/SDPM/

$ ./processd --restart

Additional Information

https://knowledge.broadcom.com/external/article/201598/starting-in-spectrum-10421-processdpl-sc.html