smgr dialog doesn't show connection info on WPs, CPs, JWPs, or JCPs
search cancel

smgr dialog doesn't show connection info on WPs, CPs, JWPs, or JCPs

book

Article ID: 220178

calendar_today

Updated On:

Products

CA Automic One Automation

Issue/Introduction

Automation Engine processes (WP, CP, JWP, JCP) are started via the service manager dialog (smgrdia) and show a green icon to indicate running but don't show the connection info (ie. UC4 JWP-Server [AUTOMIC#WP005] - 7 Connections), it just shows something like "UC4 JWP" and shows running in both the smgrdia and the AWI Administration perspective.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

This is because the -svc%port% is missing from the end of the start command

Resolution

  Once we added this in, it showed the connection information correctly.  

  1. Open the service manager dialog (smgrdia)
  2. Right-click the process not showing the connection info and choose properties
  3. Add the following (note the space before the dash/minus) to the end of the command:
     -svc%port%
  4. Hit "OK" and restart the process

Additional Information

See the note under "Adding Components" for info on -svc%port% (v12.3)

See the note under "Adding Components" for info on -svc%port% (v21.0)