Generating new TLS certificates for expired certificates to allow MPM UI access

Products

• Mainframe Operational Intelligence

Issue/Introduction

You are witnessing the following behavior:

• MPM UI is displaying no data and displaying message that backend server is not responding.
• Dashboards show no data.
• Differential Analysis shows no metrics. 

Cause

Your MOI TLS certificates have expired.

Resolution

You can generate new certificates and deploy them to your MOI Appliance using these steps:

1. Backup current certificates on your MOI Appliance
   
   

cd /opt/moi
bin/plex shutdown --bg=wait

mv /var/opt/moi/config/etc/appSecuritySettings      /var/opt/moi/config/etc/appSecuritySettings.old

 

2. From ISPF generate new certificates, push the new updates and reboot the appliance.
   
   

Generate new certificates 
      Install > 5. Keys ->2 Generate TLS Keys.

 

Deploy the property files
      Install > 8. Deploy > 1. Deploy Property Files

 

Update the MOI appliance
      Manage > 9. Advanced Commands > 12. Update > 1. Resend

      Manage > 9. Advanced Commands > 12. Update > 2. Reboot

 

After the reboot you should see a new folder /var/opt/moi/config/etc/appSecuritySettings created on your MOI appliance .

Please verify UI access and that the metric dataflow is working correctly.