Some Prov. Roles deleted from IDM are still showing from userconsole.
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Some Prov. Roles deleted from IDM are still showing from userconsole.

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Article ID: 219980

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Updated On:

Products

CA Identity Manager

Issue/Introduction

Some Prov. Roles deleted from IDM are still showing from user console. The Roles do not exist in Provisioning Database and can see from Provisioing Manager. But, I can still see from the IDM UI.

I think these roles are being cached somewhere, do you know how to make not seen in IDM User Console?

When I try to delete these roles from UI- I see this error:

Error:Task failed.
Error:Exception encountered during task submission: null

Environment

Release : 14.3

Component : IdentityMinder(Identity Manager)

Resolution

when a provisioning role is created in the provisioning manager, you need to create the owner stub in the IM ui.

  If the role was created from the IM ui then it automatically creates the owner stub.

  inversely if you delete the provisioning role from the IM ui, then it deletes the owner stub automatically.

  If the role is deleted from the provisioning manager gui, then the stub is left in IM.

  The easiest way to fix this it to recreate the provisioning role in the provisioning manager GUI with the exact same name that it had before and delete it from the IM UI, as that will clean up both sides.