Spanish IBAN Detection does not work when count all unique matches is selected
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Spanish IBAN Detection does not work when count all unique matches is selected

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Article ID: 219978

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Network Prevent for Email

Issue/Introduction

You have configured an IBAN detection policy

You notice that incidents are generated as expected if you select 'check for existence' in the polilcy, but if you  change this to 'Count all unique matches' the policy no longer triggers incidents.

Environment

Release : DLP 15.7.x

Resolution

Upgrading to 15.8 or later will resolve this issue

Workaround

Do the following on Enforce and all Detection servers:
1. Open the file "...\Protect\plugins\contentextraction\DLPCustomPlugin\manifest.xml"
2. Set disabled="true" on the following line:

<plugin id="DLPCustomPlugin" version="1.0" spiVersion="1" disabled="false">

3. Save and close manifest.xml
4. Restart DLP services.