jQuery Updates to Service Desk

Products

• CA Service Desk Manager
• CA Service Management - Service Desk Manager

Issue/Introduction

Service Desk Manager uses jquery version 1.9 which has been described as obsolete and a potential vulnerability.  Is there a patch available to update the version of jquery?

Environment

Release : 17.1 - 17.3

Component : SDM WEB SERVER

Resolution

SDM 17.1 - 17.3 presently uses JQuery 1.9.  The JQuery component cannot be updated on its own as there are many SDM components that rely upon it.

The SDM Development and Engineering team is already aware of this Vulnerability and are researching the JQuery upgrade or replacing JQuery with another technology.  At present, the research is continuing, but as this is quite an impactful change, there is no current ETA as to when a solution will be available.