You've recently implemented the Cloud Service for Email in O365, Reflecting Mode.
You have journaling set, and notice that messages sent to Cloud Service for Email are journaled twice - once when the message is sent to the Cloud Service, and once when it returns to O365.
Is there a way to prevent this from occurring?
Release : 15.8
Component :
Various
Look to the following article on Microsoft - specifically in the "Troubleshooting" section, where you can see this behavior might occur for any external cloud service:
Journaling in Exchange Online | Microsoft Docs
By following those guidelines, customers have effectively reduced, if not altogether eliminated, journaling duplicates.