The CA-wcc-services service keeps failing, locking out the WCC appl user account. We've tried to chg the WCC_USER psw, but can't seem to find out where else it needs to be changed since it keeps locking.
Here's what we change (it's a dual WCC host; single WCC Oracle DB on Linux). tnsnames.ora file exists. WCC was working fine until a week or so ago(after an OS patch which may/may not have been the culprit).
asymadm1@he3ilxvdapp1870:wcc/bin --> ./wcc_config.sh -u <WCC Uid> --dbuser WCC_USER --dbpassword <psw>
Logging in as '<WCC Uid>' - SUCCESS
Cannot validate the database using the connection properties below:
TNS name of the database connection: Oracle_SID
Path to the tnsnames.ora file: /opt/oracle/product/19c/client/network/admin
Schema User: fRZSwWIQyzsNDwmh1Iv8ASNempC7QF8LIIyQHpuI9T3bTvKofbR8P3bnBBYbfZQK5AcmWWO7l6SSR7ha6ilTpQ==
E190664 - Cannot connect to database. Changes will not be applied. See log for full exception.
Release : 12.0
Component : WORKLOAD CONTROL CENTER
For 12.0.01, run wcc_config.sh to change the password.
For 12.0.00, use the following workaround: