Client Automation - DSM reports show only 100,000 rows

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

Sometimes the report generated using the DSM Reporter may contain more than 100,000 rows but the resulting report contains only 100,000 rows.

Environment

Client Automation - All Versions

Resolution

This is not a product limitation, but a configuration setting with default value 100,000. It can be changed in the DSM Reporter Global Preferences using the following steps:

• Open the DSM Reporter and go to the Tools menu.
  
  
• Select 'Preferences'
  
  
• Click on the 'Global Settings' tab.
  
  
• Under the 'Result rows displayed in User Interface' option select the desired value. (Default 100000)
  
  
  
  
• Click 'OK'.
  
  
• Close the DSM Reporter and open it again.

Additional Information

You must be logged on as either the local administrator or the Domain Administrator account. Any other account , even if a member of the administrator groups will not be able to change this setting.