Recovering Administrative Access After Accidental Deletion of the IMADMIN User in CA Identity Manager

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

This article describes the procedure to recover administrative access if the imadmin user account is accidentally deleted in CA Identity Manager.

Environment

Identity Manager 14.5 & 15

Cause

Accidental deletion of the imadmin user account results in a loss of administrative access to the Identity Manager console.

Resolution

1. Prerequisites: Ensure you have access to a secondary user account with sufficient permissions to create new users in the Identity Manager User Console.
2. Create Replacement User: Log in to the Identity Manager User Console using the secondary administrative user and create a new user account named imadmin.
3. Assign Admin Privileges:
   1. Launch the CA Identity Manager Management Console.
   2. Navigate to Environments > [Select Environment] > System Manager.
   3. Enter imadmin in the administrative user field and click Validate.
4. Finalize Changes: Save the settings and restart the Identity Manager environment services to propagate the new administrative privileges.
5. Verify: Log out and attempt to log in to the User Console using the newly created imadmin credentials to confirm access.

Additional Information

• To prevent accidental deletion of core administrative accounts, implement strict Role-Based Access Control (RBAC) policies.