Unable to use sisipsconfig agent tool on Critical System Protection (CSP) Agent

Products

• Critical System Protection

Issue/Introduction

You are receiving an error when you are trying to execute sisipsconfig.exe tools on the CSP Agent

Environment

Release : All CSP versions

Component : sisipsconfig.exe 

Cause

UAC is enabled and command prompt is not started with "run as administrator" 

The user you are logged in was not defined in prevention policy in Agent Tools and Programs section

Resolution

To allow sisipsconfig tools to run, disable Windows User Account Control and when executing the tools, always use the "run as administrator" option

To enable sisipsconfig.exe for use on a CSP agent machine, update the IPS policy to reflect this in the "Agent Tools and Programs" section and re-apply it

NOTE** Enabling this option should be consulted with the company security architect