System Engine instance missing from the DSM Explorer

Products

• CA Client Automation

Issue/Introduction

How can I recreate the System Engine instance which is missing from the DSM Explorer?

After installing Client Automation from scratch, why is the System Engine instance missing

from the DSM Explorer?

When we start the CAF service we can see the plug-in for the System Engine start/stop

without any error messages.

 

Environment

Client Automation - All versions

Resolution

Follow the steps below to re-create System Engine instance :

• Stop the caf framework using:
  
  caf stop

 

• Delete the engine instance from the comstore using the command:
  
  ccnfcmda -cmd DeleteParamsection -ps itrm/common/caf/plugins/engine

 

• Now delete the engine from the ca_engine table by executing the SQL query:

 

        delete from ca_engine where label like 'SystemEngine' 

 

• Create the engine instance again using the following commands to setup all the default configuration parameters (please, update the path mentioned in the parameter command line to match your environment):

 

             ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn installed -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn instancename -v "SystemEngine"

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn commandline -v "C:\Program Files (x86)\CA\DSM\Bin\cmEngine.exe -name SystemEngine"

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn runaselevatedadmin -v 0

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn setcreds -v 0

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn enabledisplayondesktop -v 0

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn pluginpassword -v ""

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn pluginusername -v ""

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn pipeconnecttimeout -v 120

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn startuptimeout -v 120

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn messagetimeout -v 60

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn runascurrentuser -v 0

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn runasservice -v 0

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn killable -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn communicable -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn hidden -v 0

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn stoppable -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn maxinstances -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn dependencies -v "ccnfagent cfnotsrvd"

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn maxrestarttime -v 3600

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn maxrestarts -v 3

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn restartifdied -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn loadonstartup -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn plugindll -v cfPlugin

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn runonce -v 0

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn enabled -v 1

            ccnfcmda -cmd SetParameterValue -ps itrm/common/caf/plugins/engine -pn description -v Engine

 

 

• Start the caf framework using:
  
  caf start