Secure Hub - Access IM Remotely

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

How to access IM from remote server after upgrade to secure hub?  Hubip_internal always display loopback IP.

 

 

Environment

Release : 20.3

Component : UIM - SECURE HUB

Resolution

This is by design -  IM client can only be used directly installed on secure hub itself, not remotely. Lockdown the access to make it secure hub. 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/upgrading/ca-uim-upgrade-step-3-deploy-the-upgrade/upgrade-uim-server/secure-hub-and-robot-ca-uim-9-sp1.html

Specifically the subsection on IM in a mixed-mode domain and this part:

If a secondary Windows hub is secured, install IM on the Windows secondary hub. Connect to the domain using the Windows loopback IP address of 127.0.0.1.