Unable to start CCI on RHEL8 error while loading shared libraries: libstdc++.so.5
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Unable to start CCI on RHEL8 error while loading shared libraries: libstdc++.so.5

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Article ID: 219634

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

# unisrvcntr start CA-cci

/etc/init.d/CA-cci: line 106: host: command not found

/etc/init.d/CA-cci: line 106: host: command not found

/CA/SharedComponents/ccs/cci/bin/caiccid: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or director                                                                             y

Executed CA-cci start............................................FAIL 127

 

# ldd caiccid

        linux-gate.so.1 (0xf7f1b000)

        /opt/CA/CAlib/libccimt.so (0xf7eed000)

        /opt/CA/CAlib/libpig.so (0xf7ea3000)

        /opt/CA/CAlib/libenf.so (0xf7e9a000)

        libpthread.so.0 => /lib/libpthread.so.0 (0xf7e7a000)

        libdl.so.2 => /lib/libdl.so.2 (0xf7e75000)

        libm.so.6 => /lib/libm.so.6 (0xf7da3000)

        libnsl.so.1 => /lib/libnsl.so.1 (0xf7d87000)

        libcrypt.so.1 => /lib/libcrypt.so.1 (0xf7d5c000)

        librt.so.1 => /lib/librt.so.1 (0xf7d52000)

        libc.so.6 => /lib/libc.so.6 (0xf7ba8000)

        /lib/ld-linux.so.2 (0xf7f1d000)

        libstdc++.so.5 => not found

 

Environment

Release : 12.0

Component : CA WORKLOAD AUTOMATION ADVANCED INTEGRATION FOR HADOOP

Cause

libstdc++.so.5 is provided by the compat-libstdc++-33 package. It was included in RHEL7 for backwards compatibility with older versions. This is not shipped with RHEL 8

Resolution

CCI is not supported on RHEL8. because the vendor does not support those libraries.

AutoSys Compatibility Matrix

Additional Information

https://support.broadcom.com/external/content/release-announcements/CA-Universal-Job-Management-Agent-Certification-Information/7240