search cancel

CABI message You are not the owner of CA Business Intelligence installation

book

Article ID: 219588

calendar_today

Updated On:

Products

DX NetOps

Issue/Introduction

Error during the CABI Service start 

[[email protected]]# ./startServers.sh
You are not the owner of CA Business Intelligence installation. Hence you are not allowed to run this script

Environment

Release : 20.2

Cause

The message is due to having installed through silent mode

Resolution

Uninstall and Install via GUI

Use o Silent Uninstallation Guide
https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/business-intelligence/7-1-1/uninstalling-ca-business-intelligence-jasperreports-server/silent-uninstallation.html

Additional Information

For the message "Graphical installers are not supported by the VM" please see Article ID: 197011 - Jasper install fails on Linux "Graphical installers are not supported by the VM"
https://knowledge.broadcom.com/external/article?articleId=197011