Agents are appearing twice in Agent Inventory

Products

• Autosys Workload Automation
• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)

Issue/Introduction

In WCC Agent Inventory tab, every agent is appearing twice.

How can we address this?

Environment

Release : 12.0

Component : Autosys Workload Automation R12.0

Resolution

Please run following procedure:

1. run SQL statement

select name, host , agentname from AO_SCHAGENT order by name;

2. go into WCC Configuration tab, select the Autosys server and remove the "Web Services URL" link

3. validate the server again

4. logoff/login and check "Agent Inventory" tab, there should no longer be agents listed

5. run again the SQL statement 

select name, host , agentname from AO_SCHAGENT order by name;

    this should return zero rows

6. go back into WCC Configuration tab, select the Autosys server and add again the "Web Services URL" link

7. validate the server again

8. wait 5 minutes and check the "Agent Inventory" tab again and check if you still see the agents twice.