I am having an issue with some of the text fields.
I am using extractors to extract the data from Rally. I am seeing some RALLY HTML tags when pulling the data using the API in the response of the data (for example RI72, the Courier Plan text field which is a custom one). Please see more details in the below response.
Is this the correct behavior for Rich Text fields (or Rally fields of type TEXT)?
Our database stores the rich text HTML tags so our API queries will contain the HTML tags. This is working as designed.
As a possible workaround, you might try using a string field instead. These fields do not have HTML tags in the output unless specifically added by a user.