Service Desk Manager connector for Ivanti Xtraction
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Service Desk Manager connector for Ivanti Xtraction

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Article ID: 219378

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Updated On:

Products

CA Service Desk Manager - Xtraction

Issue/Introduction

This document explains the Xtraction CA Service Desk Manager connector

Environment

CA Service Desk Manager 17.x

Xtraction

Resolution

The CA Service Desk Manager connector for Xtraction is a .dat file named DataModel.dat

https://forums.ivanti.com/s/article/How-to-download-Xtraction-license-file-and-data-model-connectors-from-Ivanti-License-Portal?language=en_US

If you require the .dat file, please open a Broadcom Support case for further assistance.