Service Desk Manager connector for Ivanti Xtraction
Article ID: 219378
Updated On:
Products
CA Service Desk Manager - Xtraction
Issue/Introduction
The tech doc explains what the connector is.
Environment
Release : 17.3
Component : XTRACTION FOR CA SERVICE MANAGEMENT
Resolution
Service Desk connector for Xtraction is a .dat file named DataModel.dat. The .dat connector is compatible with Ivanti standard
https://forums.ivanti.com/s/article/How-to-download-Xtraction-license-file-and-data-model-connectors-from-Ivanti-License-Portal?language=en_US
Additional Information
If you would need the .dat file please open a support case and Broadcom Support will upload for you.
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