Fail to launch IG installer on 14.4 Flexeraax2$aaa:Windows DLL failed to load
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Article ID: 219358
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Updated On: 10-19-2023
Products
CA Identity Governance
Issue/Introduction
During installing IG 14.4, See the following error "Flexeraax2$aaa:Windows DLL failed to load" when launch installer
Environment
Release : 14.4
Component : GovernanceMinder(Role & Compliance Manager)
Resolution
SET JAVA_TOOL_OPTIONS="-Dos.name=Windows 7" on the environment prior launch installer
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