Configuration policy not applied on agents. CSMACT logs shows# RegisterToDatabase(): ### Default policy registration failed.

Products

• CA Client Automation - IT Client Manager

Issue/Introduction

Configuration policy not applied on agents. CSMACT logs shows# RegisterToDatabase(): ### Default policy registration failed.

CSMACT log of domain manager. 

100621-21:39:37.1216312L|008172|00001ff0|ccsmact   |csmtrace        |actccnf.cpp         |004954|INFO   | - RegisterData(): *** process created: 'ccnfregdb -mlocalhost -e -d"D:\MN\CA\DSM\Manager\CCNF"' ***
100621-21:39:38.3998690L|008172|00001ff0|ccsmact   |csmtrace        |actccnf.cpp         |003857|ERROR  | # RegisterToDatabase(): ### Default policy registration failed.

Environment

Release : 14.5

Component : DESKTOP MANAGEMENT SUITE

Resolution

The log message shows registration of default configuration policy is failing on domain manager . Agents not received the policy 
due to this . 

Run a Database Maintenace job DSMMSSQLOPT.BAT on domain manager MDB to resolve the issue.