cybAgent.bin file missing after R12 Agent Install

Products

• CA Workload Automation AE - System Agent (AutoSys)

Issue/Introduction

After installing an R12 agent, it will not start. When running 'cybAgent -a', it says that 'cybAgent.bin' is not found. The cybAgent.bin file is indeed missing. When checking the install log, there were several other files that were not installed as well with no specific reason mentioned with the error.

Environment

Release : 12

Component : CA Workload Automation System Agent

O/S: Unix/Linux

Resolution

On the agent iso, there are separate setup.bin files for each UNIX/Linux O/S. Make sure you are using the correct setup.bin for the O/S on which you are installing.