Got "Unable to locate Appl for manager message" in CA WA ESP auditlog

Products

• ESP Workload Automation

Issue/Introduction

After we connect one agent to a CA ESP subsystem, we receive "Unable to locate Appl for manager message" in ESP auditlog. What does it mean?

 

Environment

Release : 11.4 & 12.0

Component : CA ESP WORKLOAD AUTOMATION

Resolution

In agentparm.txt file found in agent installation directory, you will find the following parameter is defined by default (here the agent name is AGENTA):

communication.monitorobject_1=AGENTA/AGENTMON.0/MAIN

It is meant to relate to the agent's AGENT_MONITOR on ESP server: AGENTMON is the Application name for the AGENTMON, and AGENTA is the AGENT_MONITOR WOB name. For example:
APPL AGENTMON
AGENT_MONITOR AGENTA
AGENTA
STATINTV 30
MSGQLEN 99
ENDJOB

Whenever the agent is started or stopped, a CONTROL message with ACTIVE or INACTIVE will be sent to ESP, so that ESP is aware of the agent status without waiting for 30 minutes interval.

However, if you do NOT have the above defined: either no AGENT_MONITOR is defined, or using different Application name or AGENT_MONITOR WOB name, then "Unable to locate Appl for manager message" will show in ESP Auditlog. It means ESP received the CONTROL message, but can't find the proper application to update the status for the AGENT_MONITOR.