Export to Excel for multi-attachment attributes is not working correctly in Classic
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Export to Excel for multi-attachment attributes is not working correctly in Classic

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Article ID: 219198

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Export to Excel displays only a single file name as a hyperlink in a single cell for multi attachment attributes.

STEPS TO REPRODUCE:

  1. In Classic Clarity, navigate to the Project List View
  2. Ensure that the multiple attachment attribute column is configured/added to the list view (this is an 'Attachment' type attribute) 
  3. From the Options icon, select 'Export to Excel (Data Only)' 

Expected Results: Display all file names as hyperlinks separated by a delimiter in a single cell for multi attachment attributes.

Actual Results: Displays a single file name as hyperlink in a single cell for multi attachment attributes.

Resolution

This was reviewed as DE59463 and determined it would not be fixed. 

Additional Information

Please see Customer-Reported Defect Resolution Policy for more information on the defect fix policy for Clarity.