View/Deliver - Upgrade Question regarding email

Products

• Deliver

Issue/Introduction

Customer soon will be upgrading our Web Viewer. What parms do need to update:

1.  So Attachment still get sent thru Deliver

2.  So E-mail links process.

Environment

Release : Deliver 14.0

Resolution

There are two different things happening in this case:

 . If emailing is done via Deliver, nothing changes, regardless of the release of Web Viewer used. 

 . If emailing is done via Web Viewer, please see the following from the Web Viewer 14.0 documentation:

Email a Link to a Single Report
Select a single report and then select the Email Link action. A new message opens in your default email client. The new message includes a subject line, report information, and a link to the report. Add a recipient or recipients, then send your email.

Email Multiple Report Links
Select multiple reports and then select the Email Link action. The Email Links dialog opens where you can validate the reports that you want to  share and deselect the links to reports that you do not want to include in your email. When you select the Email Links button, a new message opens in your "default email client". The message includes a subject line and by default the report information for each   report is included, as configured in Email Templates. The report information includes the link to the report. Add a recipient or recipients, then send your email.

Here are URLs for the documentation:

Report Actions

Manage Email Templates