API-1013 Invalid Filter String on filters that use "Contain" in Modern UX

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Users are receiving API-1013 : Invalid Filter String on search with filter on Contains.

This happens on all Grid pages such as

• Project list 
• Adding Roadmap Items
• Timesheet Grid
  
  
  

STEPS TO REPRODUCE:

1. Open any MUX GRID, i.e. Timesheets Grid (happens on all Grid pages in MUX) 
2. Add a Filter
3. Select a field such as Resource Manager - Contains
4. Enter any text, hit Enter, click away

 

Expected Results: The filter to work correctly and filter the view

Actual Results:

• The filter throws an error API-1013 Invalid Filter String '' Each expression must start and end with parentheses and must have attributeName, operator and value.
• HTTP 400 in the app-access logs. No app-ca.log error.
• Other filters are working as expected, setting no filter works too

 

Environment

Release : 15.9.2

Component : CA PPM SAAS USERS, GROUPS, OBS ADMINISTRATION

Cause

Caused by stale cached data

Resolution

Workaround: Restart the services. Note : Flushing caches does not work

This is DE61731, that could not be reproduced and fixed by Engineering (CNR)