UIM is alarming on a device when the problem comes from a different device

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

UIM is alarming on a device when the problem comes from another device. One clue we found was that on the device's details screen it showed the other device's IP as "other IPs." How do we disassociate the 2 devices?

Environment

Release : 9.0.2

Component : UIM - ALARM POLICY

Cause

- Unknown

Resolution

- Resolved issue by deleting the server from UIM and rediscovered it and it no longer showed the “other IPs.”