CA Business Intelligence jaspersoft server 7.1.0 to 7.2 upgrade Assistance

Products

• CA Service Desk Manager

Issue/Introduction

Dear Team,

 

could you please assist me to upgrade the CA Business Intelligence jaspersoft server 7.1.0 to 7.2.

 

Please share the upgrade document or link for CA Business Intelligence jaspersoft server 7.1.0 to 7.2.-windows

 

 

 

Environment

Release : 17.2

Component : JASPERSOFT REPORTS FOR SERVICE MANAGEMENT

Resolution

#Update client that Jasper 7.1.1 is only supported for 17.2. 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-2/installing/installing-ca-service-management-17-2/installing-common-components-ca-eem-cabi-jasperreports-ca-process-automation/cabi-jasperreports-server-for-ca-service-management/Install-and-Integrate-CABI-JasperReports-Server-r7_1_1-with-CA-Service-Management.html#concept.dita_ceb8bbf6-7e45-44b9-8cc0-cc15cc5735ab_CopytheLatestJarFiles7_1_1


If you have any older version of Jasper and wanted to upgrade to 7.1.1 then please use this below article : 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/business-intelligence/7-1-1/upgrading-ca-business-intelligence-jasperreports-server.html