TDM Portal install fails on AddOrientDBUser
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TDM Portal install fails on AddOrientDBUser


Article ID: 219070


Updated On:


CA Test Data Manager (Data Finder / Grid Tools)


Installing TDM Portal using the setup_CA Test Data Manager Portal4.9.*.0.exe resulted in the following error in the CATDMPortalInstallation.log:

MSI (s) (A0:14) [18:59:48:138]: Executing op: CustomActionSchedule(Action=AddOrientDBUser,ActionType=9218,Source=BinaryData,Target=**********,)
MSI (s) (A0:14) [18:59:48:309]: Note: 1: 1722 2: AddOrientDBUser 3: C:\Windows\Installer\MSI174E.tmp 4: ********** 
CustomAction AddOrientDBUser returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (A0:14) [18:59:48:309]: Product: CA Test Data Manager Portal -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action AddOrientDBUser,


Release : 4.9

Component : CA Agile Requirements Designer - TDM Portal


'<' character in the password of the root Orientdb user


The error was caused by using a '<' character in the password of the root orientdb user.
Not using this special character resolved the problem.