After Upgrade Jobs are deleted (DE61565)

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

On Clarity PostgreSQL GCP SAAS, after the upgrade to 15.9.2, some jobs that were Scheduled were moved to Cancelled. 

Then a job called Remove job logs removed the entries

This happened on GD Adaptor jobs used in processes, also on Rate Matrix Extraction (RME)

Environment

Release : 15.9.2

Resolution

This is logged as DE61565, fixed in 15.9.3

Workaround:

• If the jobs were already deleted, they have to be recreated
• If another environment is getting upgraded, to avoid the issue you have to pause Remove Job Logs and Report Library entries job and not run it until a fix is provided