Probes not deployed for Linux OS version 8.4 (Ootpa)

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The probes seem to be deployed but don't reflect under the robot. 

The previous robot version was 7.80, trying to upgrade it to the latest version, 9.32 but it is also not reflected. 

 

Environment

• Release : 20.3
• Component : UNIFIED INFRASTRUCTURE MGMT

Cause

• Invalid robot upgrade version

Resolution

The base robot install for some RHEL 8.x minor versions needs to be v9.30.

Robot v7.80 instances followed by robot_update 9.3X are not supported for this OS version. Uninstall the existing 7.80 robot instances followed by a new robot install with 9.30

**Robot installers path X:\Nimsoft\archive\install_LINUX_23_64.zip

**Native install files: X:\Nimsoft\install\setup