Single-select option is causing rendering issue after Clarity and Jaspersoft upgrade

Products

• Clarity PPM On Premise

Issue/Introduction

After upgraded an environment to Clarity 15.9.2 and Jaspersoft 7.8. In Jaspersoft 7.8 an issue was encountered with the parameter drop-down input controls.

When user clicks the input control, a drop-down list appears in the lower part of screen and then quickly disappears.

The above issue is with the OOTB and Custom Reports and experience the same issue is seen in all browsers

Environment

Release : 15.9.2

Component : CA PPM JASPERSOFT 7.8

Resolution

1. Drop the Organization in Jaspersoft

2. Drop the Jaspersoft Schema

3. Perform a clean install of Jaspersoft 7.8 with the new clean schema