Bad gateway error opening clarity URL with server name

Products

• Clarity PPM On Premise

Issue/Introduction

Using server name in URL a Bad Gateway server error is found. Replacing the previous Tomcat webserver directory seems to work. 

Error Bad Gateway : The proxy server received an invalid response from an upstream server. 

 

Resolution

Network restrictions may need custom connector port settings in the server.xml (Clarity Tomcat directory >/conf directory and open the server.xml file)