Newly created DLP policies do not appear on the policy list
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Newly created DLP policies do not appear on the policy list

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Article ID: 218774

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Updated On:

Products

Data Loss Prevention Data Loss Prevention Enforce

Issue/Introduction

Symantec Data Loss Prevention (DLP)

When creating new policies, the policies don't appear in the policy list. 
The user account that created the policies has full admin rights.
Logging out and back in with that same user still does not display the new policies.

Environment

Release: 15.8

Component:

Resolution

Logged in using the built-in Administrator account and confirmed that the policies are in the list.

Deleted and recreated the user account under which the policies were created.
The policies now display when logged in with that recreated user account.