After migrating SSdb to new servers we are unable to login via LDAP
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After migrating SSdb to new servers we are unable to login via LDAP

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Article ID: 218580

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Updated On:

Products

CA Spectrum

Issue/Introduction

Moving Spectrum 10.4.3 (20.2.7) from 1 set of servers to another (new server names & new IPs).

Installed Spectrum on new servers.

Restored Spectrum DB from old servers.

Copied Custom Folders

Tried to login to Spectrum Admin page & not accepting any account credentials. Can't set accounts from SCP. How do I login and access the new Spectrum to setup LDAP, plus login accounts & access?

 

Environment

Release : 10.4

Component : Spectrum Core / SpectroSERVER

Resolution

The $SPECROOT/tomcat/webapps/Spectrum/META-INF/context.xml needs to be copied over.

Inside the file, change the hostnames to the new ones.

Restart Tomcat.