Simulator not working correctly under a service account

Products

• Service Virtualization

Issue/Introduction

We are getting Simulator errors when we change from "Local System" to a service account to start the Simulator.

 

Environment

Release : 10.6

Component : CA Service Virtualization

Cause

Permissions issue.

Resolution

if you are going to start the Simulator with the Service Account, that account must have access to the DevTest folder.

Try this:

1. Right-click on the DEVTEST_HOME folder. 

2. Choose Properties. 

3. Click the Security tab.

4. Click Edit.

5. Click Add.

6. Click Object Types.

7. Click Service Accounts checkbox true, see example below:

8. Click OK.

9. Enter the Service Account in the Object area and Check Names.

10. Click OK.

11. Highlight the Service Account name and give Full control and Modify Permissions to the Service Account.

12. Stop the Simulator.

13. Modify the properties to start the Simulator with the Service Account.

14. Start the Simulator.

This resolved the issue.