Intermittently ASM monitor failures

Products

• CA App Synthetic Monitor

Issue/Introduction

We are seeing intermittent ASM failures for several ASM Monitors. The script fails intermittently at a certain step.

Error message is as below : 

(5306) Script failed at step 5: no such element: Unable to locate element: {"method":"id","selector":"discovery-username"}

Here is sample of script step 3, 4 and 5.

3
<selenese>
 <command>clickAndWait</command>
 <target><![CDATA[//form[@id='termsForm']/div/label/span]]></target>
 <value><![CDATA[]]></value>
</selenese>

4
<selenese>
 <command>clickAndWait</command>
 <target><![CDATA[//form[@id='termsForm']/div[2]/button/p]]></target>
 <value><![CDATA[]]></value>
</selenese>

5
<selenese>
 <command>type</command>
 <target><![CDATA[id=discovery-username]]></target>
 <value><![CDATA[{username}]]></value>
</selenese>

Environment

Release : SAAS

Component : APP SYNTHETIC MONITOR ENVIRONMENTAL

Resolution

We suggest you to make the following changes to the monitor.

Increase the following value:
Time-out in seconds 

Under Advanced

Select the following:
Wait for network traffic to stop