RSV913E unable to locate RAI Server RAI0 Version V41100
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RSV913E unable to locate RAI Server RAI0 Version V41100

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Article ID: 218267

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Updated On:

Products

Smart RRSAF

Issue/Introduction

Upgraded Smart Jobstream to v12.1.2, when running IVP job receiving message:

+RSV913E - Unable to locate RAI Server RAI0 Version V41100

This occurs when executing SJSINST menu option 2.3.4 - Verify Smart/TRACE Diagnostic facility.
The RAI Server was also upgraded to v4.4.3 at the same time.  All other IVPs have executed without any errors. 

+RSV913E - Unable to locate RAI Server RAI0 Version V41100            
IEA995I SYMPTOM DUMP OUTPUT  798                                      
SYSTEM COMPLETION CODE=047
 PSW AT TIME OF ERROR  078D0000   9DF67FE0  ILC 2  INTC 6B            
   ACTIVE MODULE           ADDRESS=00000000_1DF66000  OFFSET=00001FE0 
   NAME=RDC$TSR                                                       
   DATA AT PSW  1DF67FDA - 5810C870  0A6BB219  020058E0               

Environment

Component : Smart/RRSAF

Resolution

This problem occurs where there is no RAI server task executing with server name RAI0 on the LPAR:
SNAME='SERVER(RAI0)'

This problem is resolved by PTF LU01874.