Custom Dashboard error message: "An unexplained error has occurred and the operation failed."

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After creating a Custom Dashboard with the Dashboard Path: Group Summary, I get the following error message: "An unexplained error has occurred and the operation failed."

Environment

Release : 20.3

Component : UIM - CABI

Resolution

Device dashboards need to be opened from IM Overview only as it needs an input. As the input is null, these errors are thrown.