Service Unavailable - error in SMP Console
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Service Unavailable - error in SMP Console

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Article ID: 218220

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Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

You are getting the following message while trying to load the SMP Console:

Service Unavailable - Notification Server Console

Environment

ITMS 8.x

Cause

  • One of the Application pools is stopped
  • IIS service is stopped 

Resolution

On SMP server, open IIS Manager, check application pools, and make sure all of them are Started:

Then Restart your IIS Service

Or run from the command prompt as Administrator "IISRESET" command.