Have migrated Performance Management r3.7 from RHEL 6 to RHEL 7.5. All seems to be OK except no events are coming.
Release : 3.7
Component : ACTIVE DIRECTORY & EXCHANGE SERVER AIM
Firewall issues and maybe IP address was not correct.
Check the following:
If firewall enabled then 8281 port should be open (NetOps Portal). At the command prompt run:
Check the ports line you should see 8181/tcp 8381/tcp 8382/tcp 8281/tcp
In this scenario the 8281/tcp was missing from the list above, the first 3 ports were displayed.
Other checks we did were as follows:
In browser and run the following:
Verify the information is correct:
On the DA server run the following command, expected IP is the NetOps server:
curl -v http://<expected IP>:8281/EventManager/EventManagerWS.asmx?wsdl
Once again verify the information.
If incorrect run the following:
After the Event Manager has completed a full resynchronization, re-register the Event Manager with the data sources:
Run the following command to log in to MySQL:
/opt/CA/MySql/bin/mysql em -unetqos -ppassword
Run the following command:
UPDATE em.data_sources SET LastEvent = 0, ConsumerID = 0;
The new Event Manager IP address is pushed to the data sources. Perform a full event manager resync, this can take up to 15-20 mins, global resync.
Then run the first two commands to verify information is correct.