Unable to install the Vulnerability headers

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Unable to update NX.ENV file  to address Vulnerability header. 

pdm_options_mgr -c -s X_XSS_PROTECTION -v YES -a pdm_option.inst
 pdm_options_mgr -c -s X_CONTENT_TYPE_OPTIONS -v YES -a pdm_option.inst
 pdm_options_mgr -c -s STRICT_TRANSPORT_SECURITY -v YES -a pdm_option.inst 
 pdm_options_mgr -c -s STS_MAX_AGE -v 31536000 -a pdm_option.inst

 pdm_options_mgr -c -s X_XSS_PROTECTION -v YES -a pdm_option.inst -t
 pdm_options_mgr -c -s X_CONTENT_TYPE_OPTIONS -v YES -a pdm_option.inst -t
 pdm_options_mgr -c -s STRICT_TRANSPORT_SECURITY -v YES -a pdm_option.inst -t
 pdm_options_mgr -c -s STS_MAX_AGE -v 31536000 -a pdm_option.inst -t

Environment

Release : 17.3

Component : SERVICE DESK MANAGER

Resolution

 

Manually we may update NX.ENV & NX.ENV_NT.TPL file with these variable: 

NX.ENV ( Location:C:\Program Files (x86)\CA\Service Desk Manager)

@NX_X_XSS_PROTECTION=YES
@NX_X_CONTENT_TYPE_OPTIONS=YES
@NX_STRICT_TRANSPORT_SECURITY=YES
@NX_STS_MAX-AGE=31536000

NX.ENV_NT.TP ( Location: C:\Program Files (x86)\CA\Service Desk Manager\pdmconf)
@NX_X_XSS_PROTECTION=YES
@NX_X_CONTENT_TYPE_OPTIONS=YES
@NX_STRICT_TRANSPORT_SECURITY=YES
@NX_STS_MAX-AGE=31536000

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/14-1/implementing/implement-ca-service-management-14-1-04/post-install-tasks-for-ca-service-management-14-1-04/post-install-steps-for-ca-service-desk-manager/optional-steps-for-specific-issues-when-installing-ca-sdm-14-1-04.html