R12 Agent inventory stays "Disabled"
Article ID: 218106
Updated On:
Products
Issue/Introduction
I am trying to enable Agent Inventory on WCC. We just upgraded this environment to R12.
This was not configured prior to upgrade in this environment.
Datasource info shows "Disabled": 'To enable, specify "Web Services URL" for the server on the Configuration tab; validate the server'
I have populated the "Web Services URL" and re-validated in the environment, with no change.
Environment
Release : 12.0
Component : WORKLOAD CONTROL CENTER
Resolution
1. Stop WCC services.
2. Run the following query on the WCCDB:
select DISABLED from ao_scheduler where name=<server name>';
If it returns a non-zero value, then run the following update command:
update ao_scheduler set DISABLED=0 where name='<server name>';
commit;
3. Restart WCC services and wait for sometime.
4. Check the Agent Inventory to see if it makes any difference.
Feedback
